You may want staff to be able to switch off alert popups, for example if they are teaching or in a meeting. 

For important alerts there is an option to override the Do Not Disturb function for some messages.

 

Step 1

Log in to the QuickCall 4 Manager and click on the Settings icon.

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Step 2

Click on the Advanced tab

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Step 3

To allow user the option to enable Do Not Disturb, check the Allow users to enable Do Not Disturb

Click Save and Close

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Step 4

To enable Do Not Disturb the user right clicks on the QuickCall 4 taskbar icon

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Step 5

When in Do Not Disturb mode the QuickCall 4 icon changes to refelect this. To cancel this mode, right click on the icon and select Cancel Do Not Disturb

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If you can't find an answer in our knowledge base please use our support section and submit a ticket.

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